Support
Editorial templates for Instagram stories and seamless 3-swipe carousel posts.
Email hello@wearesupa.co or message us on Instagram at @wearesupa. We usually reply within a couple of days.
Restoring purchases
Collections you bought, including purchases made in the original 2019 Supa, are tied to your Apple ID. Open Supa → Settings (•••) → Restore purchases, signed in with the same Apple ID you bought with.
Posting a Multi carousel
Export a Multi template and tap Instagram. Supa saves three square photos to your library and opens Instagram. Create a new post, select the three photos in order (1, 2, 3), and share. The carousel swipes as one seamless image.
Photos don't appear
Supa needs access to your photos to place them into templates, and permission to add photos to save your designs. You can change both in iPhone Settings → Supa → Photos.
Refunds
Purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com.